pj333 Privacy Policy

Introduction and Scope

pj333 ("we", "our", or "the Platform") operates a trusted online gaming service for users in Bangladesh. We place the highest importance on the privacy of our users and are committed to protecting their personal information.

This Privacy Policy explains what types of personal information we collect when you use the pj333 website or services, how that information is used, with whom it may be shared, and what rights you have over your information. This policy applies to the website at https://pj333.cam and all services provided through it.

By using our services, you are agreeing to the terms described in this Privacy Policy. If you do not agree with any part of this policy, please stop using our services and contact our support team.

What Information We Collect

We collect different types of information for various purposes. These are described in detail below:

2.1 Identity Information

During registration and account verification, we collect the following identity information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only users aged 21 and above are accepted)
• National ID (NID) or passport number (where applicable)
• Email address
• Mobile number

2.2 Financial Information

To process deposits and withdrawals, we collect the following information:

• Payment method details (bKash, Nagad, Rocket, Upay, or bank account number)
• Transaction history and amounts
• Wallet or bank account-related information

Note: We do not directly store any card numbers or banking PINs. All financial transactions are handled through secure third-party payment gateways.

2.3 Usage Information

• Gaming history and betting patterns
• Login times, session duration, and frequency
• Preferred game categories and providers
• Bonus claims and participation in promotional activities

2.4 Technical Information

• IP address and device identifiers
• Browser type and version
• Operating system and device information
• Referral source and entry path

How We Collect Information

pj333 collects user information through various methods:

• Information provided directly: Information you provide directly when filling in registration forms, completing account verification, submitting support requests, or taking part in promotional activities.
• Automatic collection: Information collected automatically through cookies, log files, and similar technologies as you browse our platform.
• From third parties: Information may be collected from payment providers, fraud prevention services, and identity verification agencies.
• Through use of services: When you play games, place bets, or use any other service, the details of those activities are automatically recorded.

Purpose of Using Information

We use the information collected only for the following legitimate purposes:

4.1 Service Operations

• Creating, verifying, and managing your account
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Maintaining records of gaming history and transactions

4.2 Security and Compliance

• Preventing fraud, money laundering, and illegal activity
• Detecting and preventing unauthorized access to accounts
• Complying with regulatory requirements
• Ensuring responsible gaming and identifying at-risk behavior

4.3 Improving User Experience

• Recommending games and offers based on your preferences
• Resolving technical issues on the platform
• Testing and improving new features

4.4 Communication

• Sending transaction-related notifications
• Informing you about service updates and policy changes
• Responding to support queries
• Sending promotional messages with your consent

Sharing and Disclosure of Information

pj333 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Partners

Only the necessary information is shared with selected third-party partners who provide payment processing, identity verification, fraud prevention, and technical support services. These partners are obligated to follow our privacy standards.

5.2 Legal Obligations

Where we are required to disclose information in compliance with a court order, legal process, or government directive, we are obligated to do so. Such disclosures always occur as part of cooperation with legal authorities.

5.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may form part of the transferred assets. In such cases we will notify users in advance, and the new operator will be required to comply with this policy.

5.4 With Your Consent

Outside the situations listed above, we will not share your information with anyone without your explicit consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. These are small data files stored in your browser.

6.1 Types of Cookies

• Essential cookies: These are necessary for the basic functionality of the website. Disabling them will prevent many features from working.
• Functionality cookies: Used to remember your preferences and settings (such as language preference).
• Analytics cookies: Help monitor website usage and improve our services.
• Security cookies: Used to prevent fraud and ensure account security.

6.2 Cookie Controls

You can accept or reject cookies through your browser settings. Please note that disabling cookies may limit some website functionality and may affect your login session.

Data Retention Period

pj333 retains your information only for as long as necessary. When determining the retention period, we take the following factors into account:

• The need to provide services while your account remains active
• Legal and regulatory obligations (typically 5-7 years)
• Dispute resolution and fair play assurance
• Fraud and abuse prevention

Even after your account is closed, certain information may be retained for a defined period to meet legal requirements. Once that period ends, information is securely deleted or anonymized.

Security Measures

To protect your personal and financial information, pj333 uses industry-standard security technologies and processes:

• SSL Encryption: All communication between your browser and our servers is secured with SSL/TLS encryption.
• Data Encryption: Sensitive information stored on our systems is kept in encrypted form.
• Access Controls: Only authorized personnel may access user information, and only for specific necessary purposes.
• Security Audits: Regular security reviews and vulnerability assessments are carried out.
• Two-Factor Authentication: An option is available to add an extra layer of security to your account.

However, no transmission of information over the internet or electronic storage is completely secure. While we strive to provide maximum protection, it is not possible to guarantee the complete security of data. It is your own responsibility to keep your account password confidential and to log out from public devices.

Your Rights

As a pj333 user, you have the following rights regarding your personal information:

9.1 Access

You may request a copy of the information we hold about you. We will try to respond to your request within a reasonable time.

9.2 Right to Rectification

You may request correction of any errors or incompleteness in your personal information. Many details can also be updated directly from your account portal.

9.3 Request for Deletion

You may request deletion of your information in certain circumstances. However, some information may need to be retained for legal or regulatory reasons, in which case we will inform you in detail.

9.4 Objection to Processing

You may object to the use of your information for marketing purposes. Consent given for such use may be withdrawn at any time.

9.5 Data Portability

Where technically feasible, you may request your information in a structured, commonly used and machine-readable format.

To exercise any of the above rights, email us at [email protected] or contact our live chat support.

Privacy of Minors

pj333 services are intended for persons aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is in place at the time of registration. If we become aware that a minor has used our services, their account will be closed immediately and the associated information will be deleted.

If you suspect an account belongs to a minor, please notify us at [email protected].

Third-Party Links

Our website may contain links to third-party websites. pj333 is not responsible for the privacy practices or content of these external sites. We recommend that you review their own privacy policies before visiting these sites.

Payment gateways such as bKash, Nagad, Rocket or Upay have their own privacy policies, which apply to transactions conducted on their platforms.

Changes to the Policy

We may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised.

For significant changes, we will send a notification to your registered email and/or post a public notice on the website. Continued use of the service after changes are made will be considered your acceptance of the new policy.

We retain previous versions of the policy and can provide them upon request.

Contact

If you have any questions, concerns or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

Our privacy team will try to process your request as quickly as possible. Complex requests may take a little longer, but we will always send an acknowledgment message.

Our commitment to protecting your information is unwavering. pj333 is always working to earn and maintain your trust as a safe and reliable platform.

For more information, see: Terms & Conditions | Responsible Gaming | FAQ